Shipping Policy
Who We Are
TATLICOMMERCE LTD ("we," "us," or "our") operates the website www.rosieroseclo.com (the "Site"). Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process.
Shipping Costs
- Free Shipping: We offer free shipping on all orders.
Shipping Range
- Delivery Area: We currently ship to the United Kingdom.
Order Processing Time
- Processing Time: Orders are processed within 1-2 business days, Monday to Friday.
- Cut-off Time: Orders placed before 22:00 (GMT+01:00) Central European Standard Time (Amsterdam) will be processed the same day; those placed after will be processed the next business day.
- No Shipping Days: Orders are not processed on weekends or public holidays.
Delivery Time
- Estimated Delivery: Orders typically arrive within 6-9 business days
Shipping Process
- Courier Services: We use reliable carriers such as DHL and FedEx for all shipments.
- Tracking Information: After your order is shipped, you will receive an email with tracking details.
Lost or Damaged Items
- Damaged Orders: If your order arrives damaged, please contact us within 48 hours to initiate a resolution.
- Lost Orders: If your order is lost, please reach out to us immediately for assistance.
Returns
- Returns Policy: For detailed return instructions
Contact Us
If you have questions or concerns about this Shipping Policy, please contact us:
Website name: Rosie Rose Clo
Trade Name: TATLICOMMERCE LTD
Legal Form: Sole proprietorship
Phone: +44 7537 146980
Registration Number: 17055385
Registered in: United Kingdom
Address: 128 City Road, London EC1V 2NX